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Customer Feedback

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Email *
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Inquiry Details *
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Consent to the Collection and Use of Personal Information *

Consent to the Collection and Use of Personal Information

Hidden Space Co., Ltd. (hereinafter referred to as the “Company”) places great importance on your personal information and intends to collect and use such information in accordance with applicable laws and regulations as outlined below. Please read the following carefully before deciding whether to consent.

  1. Items of Personal Information Collected

    The company collects the following personal information to handle inquiries and provide smooth customer service.

    Required fields: Name, Password (for identity verification and post security), Contact Information (Mobile Phone Number), Email, Inquiry

  2. Purpose of Collection and Use of Personal Information

    Handling inquiries and providing responses: Reviewing customer inquiries, contacting or notifying customers for fact-finding purposes, and providing feedback on the outcome

  3. Retention and Use Period of Personal Information

    Once the purpose of collecting and using personal information has been fulfilled, we will destroy such information without delay. However, if retention is required by applicable laws and regulations, we will retain the information for a certain period as described below.

    Records related to the handling of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

    General inquiries and consultation records: 1 year after the consultation is completed

  4. Notice Regarding the Right to Refuse Consent and Potential Adverse Consequences

    You have the right to refuse consent to the collection and use of your personal information as described above. However, if you refuse to consent to the mandatory items, your use of the “Contact Us” service may be restricted.

You must consent to the collection and use of your personal information before your post can be published.
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